Latest stories

FixMix 3.0 – Go Live

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I’m proud to announce to the world that together with Tessa McIver we launched the new FixMix website today. What is FixMix? FixMix is a digitally driven remote solution for repairing broken personal items (such as shoes, watches and leather goods) – it empowers people to live more sustainably, by repairing rather than replacing these items. Our solution is offered in two forms:...

Digital Assistants: conversation experience and the implications for business

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I would like to share with you the work we delivered together with a wonderful team of fellow E-MBA students: Tessa Sujka-McIver, Katarzyna Kahl and Janusz Jóźwik. One of the challenges we undertook during the E-MBA course at Warsaw University of Technology Business School was to create a Research Paper on the selected subject. We believe we have chosen one of the most interesting business...

Story mapping for mobile payments

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Last weekend I had a great pleasure to participate as a speaker at UX Conference in Warsaw. I met great people there, got tons of fantastic but challenging questions. Thank you guys! I would also thank Isolution for hosting such an amazing event. Some of the participants asked me to share the contents of my presentation. So here it is, a brief summary on what I was talking about in the form of...

What do you fight for in mobile payments?

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FinTech is very competitive and dynamic environment. Developing a mobile payment application  is like a never ending fight. A picture that pops to my mind at the beginning is two guys punching each other but to be honest, there are more opponents here and you don’t know where the hit comes from. So the question arises how can you ensure that your product gets the best User Experience? What...

User Experience is a dialogue

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Source: Flickr What is UX all about? According to Nielsen Norman Group you can define it as follows: “User experience” encompasses all aspects of the end-user’s interaction with the company, its services, and its products. So it is a dialogue. And what makes a good conversationalist? First of all it’s being a good listener. A dialogue When you are...

On-boarding – a quick guide to mobile apps

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How do you design an app? Paraphrasing Samuel Hulick from useronboard.com it is common to think of an app in its running state populated with the meaningful set of data. Usually users don’t get that experience when they start. You’re lucky if you can pre-populate the main screen with a fancy feeds coming from various sources like Instagram or Pinterest but most of us are not that...

Who owns the design?

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When the product or a service is released, can you point one person who could be a parent of a design? Is it a UX Designer, Graphic Designer ora Front-End Developer? Or is it a Product Manager? How do you think? Who is responsible for the whole vision and product execution? A team In my opinion nobody owns the design by themselves but the responsibility is shared among the whole team. The sooner...

Why I love e-commerce websites?

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The answer might be easy like: because they are beautiful. Yes, indeed, but it’s a little more cmplex than this. Behind the stylish and elegant layout there is well-thought and effective UX strategy. Today I would like to share some of the great examples. Play with the grid The site structure and its grid are saint. There is no question that there should be the order and neatness in that...

Share the knowledge and the hell will break loose

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Yesterday I had the opportunity to give a presentation about sharing the knowledge in the context of Social Media at a fantastic event from a series called Thursdays with Social Media happening all over Poland including my hometown, Lodz. Both the audience and the atmosphere were fantastic. Below I present the slides I used for my presentation. Hope you enjoy them.