Digital Assistants: Insights into the conversation experience and the implications for business

I would like to share with you the work we delivered together with a wonderful team of fellow E-MBA students: Tessa Sujka-McIver, Katarzyna Kahl and Janusz Jóźwik. One of the challenges we undertook during the E-MBA course at Warsaw University of Technology Business School was to create a Research Paper on the selected subject. We … Read more…

Story mapping for mobile payments

Last weekend I had a great pleasure to participate as a speaker at UX Conference in Warsaw. I met great people there, got tons of fantastic but challenging questions. Thank you guys! I would also thank Isolution for hosting such an amazing event. Some of the participants asked me to share the contents of my presentation. … Read more…

User Experience is a dialogue

Source: Flickr What is UX all about? According to Nielsen Norman Group you can define it as follows: “User experience” encompasses all aspects of the end-user’s interaction with the company, its services, and its products. So it is a dialogue. And what makes a good conversationalist? First of all it’s being a good listener. A dialogue When you are talking … Read more…

On-boarding – a quick guide to mobile apps

How do you design an app? Paraphrasing Samuel Hulick from useronboard.com it is common to think of an app in its running state populated with the meaningful set of data. Usually users don’t get that experience when they start. You’re lucky if you can pre-populate the main screen with a fancy feeds coming from various sources like Instagram or Pinterest but most of … Read more…

Who owns the design?

When the product or a service is released, can you point one person who could be a parent of a design? Is it a UX Designer, Graphic Designer ora Front-End Developer? Or is it a Product Manager? How do you think? Who is responsible for the whole vision and product execution? A team In my … Read more…

Categories UX

Why I love e-commerce websites?

The answer might be easy like: because they are beautiful. Yes, indeed, but it’s a little more cmplex than this. Behind the stylish and elegant layout there is well-thought and effective UX strategy. Today I would like to share some of the great examples. Play with the grid The site structure and its grid are … Read more…

Categories UX

Don’t let UX be boring

How do you come up with the new concepts? There is a plenty of techniques like Mind Mapping, Brainstorming etc. but how do you evaluate your idea? The best way is to have a proper attitude towards the design. What can teach such an attitude? Do something creative and share it Yes, do something that doesn’t involve … Read more…

Categories UX